Personal Care Concierge

A Personal Care Concierge (PCC) serves as your point of contact, and is responsible for building meaningful relationships to meet the customers needs through phone, chat, social media or home visits. The Personal Care Concierge provides multichannel services tailored to each patient’s care plan. Services include appointment coordination for physicians and other healthcare related services, transportation arrangements if necessary and delivery of products to the home.

Partner You Can Count On

The concierge will refer clinical issues to the appropriate professional staff. Our clinical staff is comprised of physicians, nurses and pharmacists, each focused on providing exceptional patient care. Our clinical team provides patient-centered counseling designed to motivate patients and families to change by helping them recognize and resolve the discrepancy between behaviors, goals and values. Clinical services include education, discharge counseling, digital health coaching, care monitoring, medication reconciliation, medication therapy management and formulary management.

Find Out More

Are you interested in engaging APC to provide personal care concierge support? Contact us today to discuss your options, and identify a customized plan that works for your needs and budget.